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Consumer Product Safety Commission

Several Fires Spark Huge Recall Of Popular Laminating Machines Several Fires Spark Huge Recall Of Popular Laminating Machines Several Fires Spark Huge Recall Of Popular Laminating Machines
Several Fires Spark Huge Recall Of Popular Laminating Machines More than 53,000 laminating machines are being recalled after several caught fire. 3M Company recalled about 53,634 Scotch Thermal Laminators, the Consumer Product Safety Commission announced on Thursday, Oct. 15. The machines can overheat, posing a fire hazard and a risk of serious injury or death. The recall involves Scotch Thermal Laminators with model number TL1302Z. The machines are light gray or white with gray accents, have "Scotch" printed on the front, and feature a 13-inch-wide laminating slot and a carrying handle on the right side. The company has received 63 reports of the lam…
Serious Burns From Hot Food, Liquids Spark Urgent Pressure Cooker Warning Serious Burns From Hot Food, Liquids Spark Urgent Pressure Cooker Warning Serious Burns From Hot Food, Liquids Spark Urgent Pressure Cooker Warning
Serious Burns From Hot Food, Liquids Spark Urgent Pressure Cooker Warning Federal regulators are issuing an urgent warning about nearly 400,000 pressure cookers after dozens of incidents involving hot food and liquids being sprayed unexpectedly. The Consumer Product Safety Commission warned consumers to stop using about 393,000 Power Quick Pot pressure cookers on Thursday, Oct. 15. The appliances' lids can open while they're still pressurized, causing hot contents to shoot out and potentially injure people nearby. The warning involves 6-quart Power Quick Pot electric pressure cookers with model number Y6D-36. The stainless-steel appliances have black lids, button…
Dozens Of Falls, Broken Bones Prompt Major Swing Seat Recall Dozens Of Falls, Broken Bones Prompt Major Swing Seat Recall Dozens Of Falls, Broken Bones Prompt Major Swing Seat Recall
Dozens Of Falls, Broken Bones Prompt Major Swing Seat Recall More than 110,000 swing seats are being recalled after dozens of people fell, including some who suffered broken bones and head injuries. Pacearth Direct recalled about 110,550 PACEARTH swing seats, the Consumer Product Safety Commission announced on Thursday, Oct. 8. The swing seats, metal connectors, or straps can break, posing a risk of serious injuries from falls. The company has received at least 30 reports of falls involving the swings, according to the CPSC. There have been at least nine reported injuries, including fractures, head injuries, and bruising. The recall i…
Fire Risks Spark Recalls Of Popular Hand Warmers: See Which Brands Fire Risks Spark Recalls Of Popular Hand Warmers: See Which Brands Fire Risks Spark Recalls Of Popular Hand Warmers: See Which Brands
Fire Risks Spark Recalls Of Popular Hand Warmers: See Which Brands More than 82,000 rechargeable hand warmers are being recalled because their lithium-ion batteries can overheat and catch fire. Kobayashi Consumer Products recalled about 77,000 HotHands rechargeable hand warmers, while Gobi Heat recalled about 5,500 of its rechargeable hand warmers, the Consumer Product Safety Commission announced on Thursday, Oct. 1. About 47 additional Gobi Heat warmers were sold in Canada. The lithium-ion batteries and electrical components in both products can overheat and ignite, posing fire and burn hazards. The recalled HotHands warmers are white with orange accents…
Breaking Metal Bristles Spark Recall Of Nearly 4.5M Grill Brushes Breaking Metal Bristles Spark Recall Of Nearly 4.5M Grill Brushes Breaking Metal Bristles Spark Recall Of Nearly 4.5M Grill Brushes
Breaking Metal Bristles Spark Recall Of Nearly 4.5M Grill Brushes A popular grill brush is being recalled because metal bristles can break off and cause serious internal injuries if swallowed. Walmart recalled about 4.48 million Expert Grill metal wire bristle grill brushes, the Consumer Product Safety Commission announced on Thursday, Oct. 1. Small metal wire bristles can detach from the brushes and stick to a grill or food. If swallowed, the bristles can cause serious internal injuries that may require surgery. The brushes have black plastic or stainless-steel handles. Some also have metal scrapers attached. The recall covers five Expert Grill product…
CBP Says The Sinks Were Fake, The Rugs Were Flammable: Inside A Nearly $1M Virginia Haul CBP Says The Sinks Were Fake, The Rugs Were Flammable: Inside A Nearly $1M Virginia Haul CBP Says The Sinks Were Fake, The Rugs Were Flammable: Inside A Nearly $1M Virginia Haul
CBP Says The Sinks Were Fake, The Rugs Were Flammable: Inside A Nearly $1M Virginia Haul Somewhere between the fake sinks and the flammable rugs, Virginia customs officers completed quite the September shopping list. Five shipments worth nearly $856,000 were seized at the Port of Norfolk this month, running the gamut from counterfeit certifications and potentially unsafe carpets to hundreds of boxes of shirts imported using someone else's identity, according to US Customs and Border Protection. And apparently, nothing was too mundane to raise a red flag. The latest catch came on Tuesday, Sept. 29, when officers recovered 697 cartons of dry-fit T-shirts shipped from Morocco and…
Deadly Choking Hazard Sparks Massive Recall Of 276K Toys Deadly Choking Hazard Sparks Massive Recall Of 276K Toys Deadly Choking Hazard Sparks Massive Recall Of 276K Toys
Deadly Choking Hazard Sparks Massive Recall Of 276K Toys A popular toddler toy sold online is being recalled because of a potentially deadly choking hazard. Esjay US recalled about 276,000 Toddler Busy Board Montessori Toys, the Consumer Product Safety Commission announced on Thursday, Sept. 17. The recalled busy boards are designed for children younger than 3 and have red knobs that can detach. The loose pieces violate the federal small parts ban and can pose a risk of serious injury or death from choking. The toys are made of blue felt and have carrying handles, elastic cords, and button closures. Cartoon dinosaurs are printed on the front, wh…
Falling Blades Prompt Huge Recall Of Ceiling Fans Sold At Home Depot Falling Blades Prompt Huge Recall Of Ceiling Fans Sold At Home Depot Falling Blades Prompt Huge Recall Of Ceiling Fans Sold At Home Depot
Falling Blades Prompt Huge Recall Of Ceiling Fans Sold At Home Depot A popular ceiling fan is being recalled after reports of blades breaking and separating from the motor, officials said. Youngo Limited is recalling about 9,460 Hampton Bay Halwin 52-inch Indoor/Outdoor Ceiling Fans, the Consumer Product Safety Commission announced on Thursday, Aug. 13. The recall was issued because the fan blades can separate from the motor flywheel. The recall covers fans with model numbers AK396H-MBK and AK396H-BN. The fans have an adjustable white LED light, come in matte black or brushed nickel finishes, and include a remote. Youngo has received 11 reports of fan blade…
Fires, Property Damage Spark Huge Recall Of Popular Kitchenware Fires, Property Damage Spark Huge Recall Of Popular Kitchenware Fires, Property Damage Spark Huge Recall Of Popular Kitchenware
Fires, Property Damage Spark Huge Recall Of Popular Kitchenware More than 86,000 insulated bowls are being recalled after dozens overheated or caught fire in microwaves. HSN issued the recall for about 86,040 Kitchen HQ Thermal Insulated Bowls with detachable hinged lids, the Consumer Product Safety Commission said on Thursday, June 11. Metal springs in the bowls' detachable hinged lids can catch fire when used in the microwave. According to CPSC, HSN has received 30 reports of the insulated bowls smoking, sparking, melting, or catching fire when microwaved. One incident resulted in a fire that caused property damage. The recall covers certai…
Six Fires, Burns Spark Massive Recall Of Popular Security Cameras Six Fires, Burns Spark Massive Recall Of Popular Security Cameras Six Fires, Burns Spark Massive Recall Of Popular Security Cameras
Six Fires, Burns Spark Massive Recall Of Popular Security Cameras More than 320,000 security cameras are being recalled after several exploded, caught fire, and caused burn injuries. Wyze Labs recalled about 321,360 Wyze Solar Cam Pan security cameras in the US, the Consumer Product Safety Commission said on Thursday, June 4. Another 2,560 cameras were sold in Canada. Incorrect assembly instructions can cause owners to accidentally puncture the metal casing of the camera's lithium-ion battery. That can cause the battery to rapidly overheat, creating fire and burn hazards. Wyze has received 13 reports of the cameras overheating, according to the…
Massive Recall Issued For Widely Used Nasal Spray Over Child Poisoning Risk Massive Recall Issued For Widely Used Nasal Spray Over Child Poisoning Risk Massive Recall Issued For Widely Used Nasal Spray Over Child Poisoning Risk
Massive Recall Issued For Widely Used Nasal Spray Over Child Poisoning Risk Nearly 800,000 nasal spray bottles are being recalled because the packaging is not child-resistant, federal officials said. Bayer is recalling about 786,100 Afrin Original Nasal Spray 6 mL bottles, the Consumer Product Safety Commission said on Thursday, April 30. The recall applies to unexpired travel-size bottles with specific lot numbers. The nasal sprays contain an imidazoline, which must be in child-resistant packaging or include required safety labeling under federal law. The recalled bottles don't meet those requirements, creating a risk of serious injury or illness if swallowed…
Urgent Warning Issued After Hundreds Of Fires, Injuries Linked To Popular Home Treadmills Urgent Warning Issued After Hundreds Of Fires, Injuries Linked To Popular Home Treadmills Urgent Warning Issued After Hundreds Of Fires, Injuries Linked To Popular Home Treadmills
Urgent Warning Issued After Hundreds Of Fires, Injuries Linked To Popular Home Treadmills Federal safety officials are warning consumers to stop using a popular line of home walking pads and treadmills after they were linked to hundreds of incidents, including injuries and fires. The Consumer Product Safety Commission issued the alert for Sperax walking pads and treadmills on Thursday, April 16. The affected models are typically black with red trim, with the model number listed near the power switch. According to the CPSC, there have been 201 reports involving problems like uncontrollable speeds and abrupt stops. The issues have caused at least 66 falls or injurie…
Senior Deaths Prompt Urgent Recall Of Bed Rails: What To Know Senior Deaths Prompt Urgent Recall Of Bed Rails: What To Know Senior Deaths Prompt Urgent Recall Of Bed Rails: What To Know
Senior Deaths Prompt Urgent Recall Of Bed Rails: What To Know More than 120,000 bed rails are being recalled after two deaths were linked to a dangerous entrapment hazard, federal officials said. Vive Health is recalling about 122,000 adult portable bed rails, the Consumer Product Safety Commission announced on Thursday, March 26. The recall includes three models: the Vive Health Compact Bed Rail, Bed Rail Collection V, and units of model LVA1024 purchased on or before Monday, Aug. 21, 2023. The products pose a risk because users can become trapped within the rail or between the rail and the mattress, creating a serious risk of asphyxiation. Viv…
50+ Burn Injuries Spark Massive Recall Of Popular Cleaning Steamers 50+ Burn Injuries Spark Massive Recall Of Popular Cleaning Steamers 50+ Burn Injuries Spark Massive Recall Of Popular Cleaning Steamers
50+ Burn Injuries Spark Massive Recall Of Popular Cleaning Steamers More than 700,000 power steamers are being recalled after dozens of people suffered burn injuries linked to overheating parts and hot water discharge, officials said. Wagner Spray Tech is recalling its 900 Series power steamers, the Consumer Product Safety Commission said on Thursday, March 19. About 700,000 steamers were sold in the US, and around 8,000 were purchased in Canada. The recall includes three models: 905e Auto Steamer, 915e On-Demand Power Steamer, and 925e Steam Machine Elite Steamer. The recall was issued after reports that the attached hose can get excessively hot and t…
Fire Hazards Prompt Major Recall Of Popular Grill Lighters Fire Hazards Prompt Major Recall Of Popular Grill Lighters Fire Hazards Prompt Major Recall Of Popular Grill Lighters
Fire Hazards Prompt Major Recall Of Popular Grill Lighters A popular grill lighter sold at major hardware stores is being recalled over serious fire and burn risks. Royal Oak Enterprises is recalling about 190,560 of its Flame Saber lighters, the Consumer Product Safety Commission announced on Thursday, Feb. 26. The lighters violate the mandatory federal standard for multipurpose lighters because they don't have the required child-resistant mechanisms. The lighters also fail to meet labeling requirements under the Federal Hazardous Substances Act by missing required safety information. No incidents or injuries have been reported, accordin…
Dozens Of Choking Incidents Spark Recall Of Popular Baby Toy Dozens Of Choking Incidents Spark Recall Of Popular Baby Toy Dozens Of Choking Incidents Spark Recall Of Popular Baby Toy
Dozens Of Choking Incidents Spark Recall Of Popular Baby Toy A baby teething toy sold online is being recalled after dozens of choking incidents were reported. Longyanguiheng issued the recall for about 6,800 Yetonamr Pull-String Teething Toys, the Consumer Product Safety Commission said on Thursday, Jan. 22. The toy's silicone pull strings are smaller than allowed under federal safety standards. The strings can reach the back of a child's throat, posing a serious choking hazard. There have been at least 32 "choking incidents" involving the toy, according to the CPSC. The recalled teething toy is an off-white, disc-shaped pr…
16 Fire Reports Spark Massive Recall Of Popular Portable Chargers 16 Fire Reports Spark Massive Recall Of Popular Portable Chargers 16 Fire Reports Spark Massive Recall Of Popular Portable Chargers
16 Fire Reports Spark Massive Recall Of Popular Portable Chargers More than 85,000 portable chargers are being recalled after they caused more than a dozen reported fires. Belkin issued the recall for about 83,500 portable power banks and wireless charging stands sold in the US, the Consumer Product Safety Commission announced on Thursday, Nov. 13. Another 2,385 chargers were purchased in Canada. The lithium-ion batteries inside the chargers can overheat, creating a risk of fire and burns. There has been one fire reported in the US and at least 15 internationally, causing two minor burns and more than $37,000 in property damage. The recalled pr…
Popular Torch Lighter Sold At Walmart, Home Depot Recalled Popular Torch Lighter Sold At Walmart, Home Depot Recalled Popular Torch Lighter Sold At Walmart, Home Depot Recalled
Popular Torch Lighter Sold At Walmart, Home Depot Recalled A popular torch lighter is being recalled due to deadly fire and burn hazards. Calico Brands is recalling about 175,000 Scripto Premium Torches, the Consumer Product Safety Commission said on Thursday, Oct. 9. The torches violate mandatory safety standards for multipurpose lighters, creating a risk of serious injury or death. No incidents or injuries have been reported, according to the CPSC. The recall covers the torches with a four-position adjustable metal nozzle, adjustable flame, hands-free operation lock, black non-slip rubber grip, and a metal base with a velvet bottom. The torches …
Popular Outdoor Fan Recalled Over Fire Hazards: What To Know Popular Outdoor Fan Recalled Over Fire Hazards: What To Know Popular Outdoor Fan Recalled Over Fire Hazards: What To Know
Popular Outdoor Fan Recalled Over Fire Hazards: What To Know A popular portable misting fan is being recalled after reports of overheating and fires. IcyBreeze is recalling about 22,600 of its Buddy Portable Misting Fans, the Consumer Product Safety Commission said on Thursday, Sept. 18. The agency said the fans can overheat while charging and ignite, posing a fire hazard. The company has received seven reports of the fans overheating while charging, including two that led to fires. No injuries have been reported, according to the CPSC. The recall covers IcyBreeze Buddy fans sold in slate blue, gray, and seafoam. Each fan features a 1.5-li…
Cotton Candy Makers Ignite Sugar, Sparking Large Recall Cotton Candy Makers Ignite Sugar, Sparking Large Recall Cotton Candy Makers Ignite Sugar, Sparking Large Recall
Cotton Candy Makers Ignite Sugar, Sparking Large Recall Thousands of cotton candy makers are being recalled after a dozen reports of sparking and fire.  Wuensche USA issued the recall for about 21,690 Ambiano Cotton Candy Makers, the Consumer Product Safety Commission said on Thursday, Sept. 18. The heating element can cause sugar to ignite if the machine is used without the included sugar receptacle, posing a fire hazard. Wuensche has received 12 reports of sparking or fire. No injuries have been reported, according to the CPSC. The recall covers models that came in red or teal with a clear plastic cover. "Ambiano" and the model numb…
Fire Dangers Prompt Recall Of Popular Vapes: What To Know Fire Dangers Prompt Recall Of Popular Vapes: What To Know Fire Dangers Prompt Recall Of Popular Vapes: What To Know
Fire Dangers Prompt Recall Of Popular Vapes: What To Know Thousands of portable vaporizers are being recalled after reports of batteries overheating, smoking, and ejecting material. Arizer Tech issued the recall for about 5,460 of its Solo II vapes, the Consumer Product Safety Commission said on Thursday, Sept. 18. Around 2,820 vapes were sold in Canada. The internal lithium-ion battery can overheat, posing fire and burn hazards. Arizer has received nine reports of overheating, producing smoke, or ejecting material. No injuries have been reported, according to the CPSC. The vapes come in Carbon Black and Mystic Blue with serial numbers …
30+ Fire, Burn Reports Spark Massive Portable Charger Recall 30+ Fire, Burn Reports Spark Massive Portable Charger Recall 30+ Fire, Burn Reports Spark Massive Portable Charger Recall
30+ Fire, Burn Reports Spark Massive Portable Charger Recall Nearly half a million portable chargers are being recalled after dozens of fire reports, federal regulators said. Anker Innovations is recalling about 481,000 power banks, the Consumer Product Safety Commission said on Thursday, Sept. 18. The lithium-ion batteries inside the devices can overheat, posing fire and burn hazards. According to the CPSC, Anker has received 33 reports of fire and explosion incidents. Four people suffered minor burns, and one incident caused "significant property damage." The recall applies to Anker power banks with model numbers A1647, A1652, A1257…
That's Too Hot: Paris Hilton Mini Fridges Catch Fire, Sparking Major Recall That's Too Hot: Paris Hilton Mini Fridges Catch Fire, Sparking Major Recall That's Too Hot: Paris Hilton Mini Fridges Catch Fire, Sparking Major Recall
That's Too Hot: Paris Hilton Mini Fridges Catch Fire, Sparking Major Recall Socialite Paris Hilton's mini fridges have taken her catchphrase of "That's hot" too literally. Epoca International is recalling about 110,000 Paris Hilton Mini Beauty Fridges, the Consumer Product Safety Commission announced on Thursday, Sept. 12. The agency said the mini fridges' electrical switch can short-circuit, posing a fire and burn hazard. There have been at least 27 reports of fridges overheating and catching fire, according to the CPSC. No injuries were reported, though some incidents caused property damage to the unit and nearby surfaces. The recall covers f…
Suffocation, Fall Risks Prompt Recall Of Popular Baby Loungers Suffocation, Fall Risks Prompt Recall Of Popular Baby Loungers Suffocation, Fall Risks Prompt Recall Of Popular Baby Loungers
Suffocation, Fall Risks Prompt Recall Of Popular Baby Loungers A baby lounger sold on Amazon has been recalled after federal safety officials warned it poses a risk of suffocation and falls for infants. The recall was issued for about 23,000 URMYWO baby loungers in the "grey feather" style, the Consumer Product Safety Commission announced on Thursday, Sept. 4. The loungers violate the federal standard for infant sleep products. According to the CPSC, the sides are too short to secure a baby, and the sleeping pad is too thick. An infant could also fall out through an opening at the foot or become trapped.  The loungers also lac…
Lacerations Trigger Major Recall Of Power Tools Lacerations Trigger Major Recall Of Power Tools Lacerations Trigger Major Recall Of Power Tools
Lacerations Trigger Major Recall Of Power Tools Nearly 63,000 cordless grease guns and hoses are being recalled after reports of injuries linked to the tools. Makita issued the recall for about 62,927 Professional Cordless Grease Guns and hoses, the Consumer Product Safety Commission announced on Thursday, Sept. 4. The agency warned that the hoses can develop holes that spray grease during use, creating a laceration hazard. The company has received five reports of the hoses failing, including five laceration injuries. All of the injuries occurred outside the US, according to the CPSC. The grease guns were availa…
150+ Fire Reports Spark Major Recall Of 2.9M Attic Fan Motors 150+ Fire Reports Spark Major Recall Of 2.9M Attic Fan Motors 150+ Fire Reports Spark Major Recall Of 2.9M Attic Fan Motors
150+ Fire Reports Spark Major Recall Of 2.9M Attic Fan Motors Nearly three million attic fan motors sold nationwide are being recalled after more than 150 reports of fires. Air Vent Inc. issued the recall for about 2.9 million electric motors used in gable- and roof-mounted attic fans, the Consumer Product Safety Commission announced on Thursday, Aug. 28. The recall covers five different model numbers listed on the CPSC's website. According to the recall notice, the motors' safety cutoff can fail, creating a risk of short circuit and fire. Air Vent has received 159 incident reports involving burning or fire, though no injuries have been repo…
Exploding Pressure Washers, Injuries Spark Massive Recall Of 780K Machines Exploding Pressure Washers, Injuries Spark Massive Recall Of 780K Machines Exploding Pressure Washers, Injuries Spark Massive Recall Of 780K Machines
Exploding Pressure Washers, Injuries Spark Massive Recall Of 780K Machines About 780,000 electric pressure washers are being recalled after parts exploded and injured dozens of people. TTI Outdoor Power Equipment issued the recall for around 764,000 Ryobi brushless electric pressure washers sold in the US, the Consumer Product Safety Commission announced on Thursday, Aug. 28. About 16,000 power washers were sold in Canada. The recall affects two types of power washers: the 2300 PSI model RY142300 and the 2700 PSI model RY142711VNM. The machines' capacitors can overheat and burst, sending parts flying toward users and bystanders. South Carolina-base…
Deadly Choking Risks In Fake Labubu Dolls Spark 'Urgent Safety Warning' Deadly Choking Risks In Fake Labubu Dolls Spark 'Urgent Safety Warning' Deadly Choking Risks In Fake Labubu Dolls Spark 'Urgent Safety Warning'
Deadly Choking Risks In Fake Labubu Dolls Spark 'Urgent Safety Warning' Federal regulators are issuing an "urgent safety warning" about counterfeit Labubu dolls, which can break and pose choking hazards to children. The Consumer Product Safety Commission gave the warning about the fakes commonly referred to as "Lafufus" on Monday, Aug. 18. The counterfeit Lafufus can be found in stores and online. The dolls, which are sold as plush figures and keychains, are small enough to fit entirely in a child's mouth. According to the CPSC, some counterfeits break apart easily, releasing small pieces that can lodge in a child's throat. Thousands of knockoffs have alr…
Exploding Bottles Sold Nationwide Recalled Over Safety Fears Exploding Bottles Sold Nationwide Recalled Over Safety Fears Exploding Bottles Sold Nationwide Recalled Over Safety Fears
Exploding Bottles Sold Nationwide Recalled Over Safety Fears More than 110,000 carbonation bottles are being recalled after some have exploded, causing several injuries. Drinkmate is recalling about 106,200 of its one-liter carbonation bottles, the Consumer Product Safety Commission said on Thursday, Aug. 14. About 5,000 bottles were sold in Canada. According to the CPSC, Drinkmate has received eight reports of bottles exploding while in use. Four cases resulted in injuries such as cuts, impact trauma, and hearing damage. The recall affects certain clear polyethylene terephthalate (PET) bottles with red, blue, white, or black plastic caps and b…
Several People Suffer Burns, Prompting Recall Of Popular Tea Kettle Several People Suffer Burns, Prompting Recall Of Popular Tea Kettle Several People Suffer Burns, Prompting Recall Of Popular Tea Kettle
Several People Suffer Burns, Prompting Recall Of Popular Tea Kettle Tens of thousands of tea kettles are being recalled after several people suffered burns when the infuser basket lid fell off during use. Synergy Housewares issued the recall for about 40,000 Wolfgang Puck stainless steel petite tea kettles, the Consumer Product Safety Commission said on Thursday, Aug. 14. The kettles came with a removable tea infuser basket. The recall comes after at least 10 incidents in which the kettle's infuser basket lid came loose and fell during use. Five of those cases involved burns or scalding injuries, according to the CPSC. The 14-ounce stainless-stee…
Electrocution Risk Forces Huge Recall Of Popular Hair Dryers Electrocution Risk Forces Huge Recall Of Popular Hair Dryers Electrocution Risk Forces Huge Recall Of Popular Hair Dryers
Electrocution Risk Forces Huge Recall Of Popular Hair Dryers More than 56,000 Remington-brand hair dryers are being recalled because they can cause electrocution or serious injury if dropped in water while plugged into an outlet. Empower Brands is recalling about 56,300 Remington hair dryers, the Consumer Product Safety Commission said on Thursday, Aug. 14. The dryers don't have an immersion protection device, creating a risk of death or serious injury if the dryers fall into water. No injuries have been reported, but the CPSC urges owners to immediately unplug and stop using the dryers. Refunds are available by submitting a photo of the ha…